Privacy policy

At JAQTRIX (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website, JAQTRIX.COM

By using our Website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect different types of information to provide you with a smooth and secure shopping experience.

Personal Information

When you place an order, create an account, contact us, or interact with our Website, we may collect information such as:

Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Any other information you voluntarily provide to us

Payment information may be processed securely through third-party payment providers. JAQTRIX does not store your complete card, UPI, or banking credentials on our servers.

Usage Information

We may also automatically collect certain information about how you access and use our Website, including:

IP address
Browser type and device information
Pages visited
Date and time of your visit
Time spent on the Website
Referring pages or websites
Other technical and diagnostic information

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

To process and fulfill your orders
To arrange shipping and delivery of your purchases
To communicate with you regarding your orders
To respond to your questions, requests, or inquiries
To process payments and prevent fraudulent transactions
To improve our Website, products, and services
To personalize your shopping experience
To understand Website traffic and user behavior
To send promotional or marketing communications when you have opted to receive them
To comply with applicable legal and regulatory requirements

3. DATA SECURITY

JAQTRIX takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

We use appropriate security practices, including secure payment processing and commercially reasonable technical safeguards.

However, no method of electronic transmission or storage is completely secure. Therefore, while we work to protect your personal information, we cannot guarantee absolute security.

4. SHARING OF YOUR INFORMATION

JAQTRIX does not sell, rent, or trade your personal information to third parties.

We may share necessary information with trusted third-party service providers who help us operate our business, such as:

Payment processing providers
Shipping and logistics partners
Website and technology service providers
Marketing or analytics service providers

These service providers may only use your information to perform the services required for our business.

We may also disclose your information when required by law, legal proceedings, government authorities, or other valid legal requests.

5. SHIPPING INFORMATION

JAQTRIX currently offers shipping across India.

Delivery Time

Orders are generally delivered within 6–7 business days, depending on the delivery location and other circumstances.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including the correct phone number and PIN code.

JAQTRIX cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

Remember your preferences
Understand how visitors use our Website
Analyze Website traffic and performance
Improve our services
Provide relevant marketing and advertising

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Website.

7. YOUR PRIVACY RIGHTS

Depending on applicable laws, you may have certain rights regarding your personal information, including:

The right to request access to personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information, where legally permitted
The right to object to or restrict certain processing of your information
The right to withdraw consent where processing is based on consent

To exercise any applicable privacy rights, you can contact us using the details provided below.

8. THIRD-PARTY LINKS

Our Website may contain links to third-party websites, services, or social media platforms.

JAQTRIX is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

9. CHILDREN'S PRIVACY

Our Website is not intended to knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take reasonable steps to remove such information.